Tell us what your team needs
Choose the service categories, tell us your expected volume and describe the outcome you need. Our enterprise team will review the enquiry and contact you.
Enterprise verification
Build the verification setup your business needs.
Tell us your services, volume and delivery method and get a tailored dashboard, API, batch or custom-development path.
- Volume pricing
- Dashboard or API
- Tailored implementation
Tell us about your requirement
No quote is generated automatically. We use these details to understand the request before contacting you.
Enterprise support and escalation
General email support
Available 24/7, with an initial response target of 24 elapsed hours.
Production-impacting incidents
High-priority production issues, including API incidents, receive an initial human response and triage within four elapsed hours of receipt through a designated support channel.
Enterprise accounts receive a dedicated WhatsApp group with key team members during onboarding for escalation, technical integration questions and support. Email support@verifynow.co.za with the affected endpoint, request ID, time and operational impact. Exclude API keys and sensitive customer data.
Response targets cover acknowledgement and triage. Resolution depends on the incident and any upstream service involved. Where VerifyNow acts as an operator, breach notification begins immediately when POPIA’s notification trigger is met. Contractual uptime and recovery commitments follow the applicable service schedule. Terms of Service · Data Processing Agreement.