Cookie Policy
This Cookie Policy explains how Verify Now uses cookies and similar technologies on our website to provide you with a better experience and improve our services.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, mobile phone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.
Verify Now uses cookies and similar technologies (collectively referred to as "cookies" in this policy) to enhance your browsing experience, analyze site usage, and support our identity verification services.
Your Control: You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
Types of Cookies We Use
1. Strictly Necessary Cookies
These cookies are essential for the basic functionality of our website. They enable core features such as security, network management, and accessibility. Without these cookies, the services you have requested cannot be provided.
Examples:
- Authentication cookies to keep you logged in
- Security cookies to prevent fraudulent activity
- Session management cookies
- Load balancing cookies for site performance
2. Functionality Cookies
These cookies allow our website to remember information that changes how the website behaves or looks, such as your preferred language or the region you are in. They provide enhanced, more personal features.
Examples:
- Language and region preferences
- Username storage for easier login
- Interface customization settings
- Dark/light mode preferences
3. Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and if they encounter error messages. All information collected is aggregated and anonymous.
Examples:
- Google Analytics for website performance analysis
- Page load time and error tracking
- User journey and behavior analysis
- Feature usage statistics
Privacy Protection: We configure analytics tools to anonymize IP addresses and aggregate data to protect individual privacy.
4. Marketing and Advertising Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
Examples:
- Google Ads and remarketing cookies
- LinkedIn advertising cookies
- Facebook advertising pixels
- Cross-site tracking for ad personalization
5. Third-Party Service Cookies
We use various third-party services to enhance our website functionality. These services may set their own cookies to provide their features effectively.
Third-Party Services:
- Vercel Analytics: Website performance monitoring
- Google Tag Manager: Managing marketing and analytics tags
- Intercom/Support Chat: Customer support functionality
- Payment Processors: Secure transaction processing
Managing Your Cookie Preferences
Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner that allows you to choose which types of cookies you want to accept. You can update your preferences at any time using the cookie settings link in our website footer.
Easy Access: Look for "Cookie Preferences" or "Manage Cookies" links in the footer of any page on our website to update your settings.
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. Here's how to manage cookies in popular browsers:
Google Chrome
Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Microsoft Edge
Settings → Site permissions → Cookies and site data
Mobile Device Settings
On mobile devices, you can manage advertising cookies through your device settings:
- iOS: Settings → Privacy & Security → Tracking → Ask Apps Not to Track
- Android: Settings → Google → Ads → Opt out of Ads Personalization
Opt-Out Tools
You can also use industry opt-out tools to manage advertising cookies:
- Google Ads Settings: adssettings.google.com
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance: optout.aboutads.info
Impact of Disabling Cookies
While you have the right to disable cookies, please be aware that doing so may affect your experience on our website:
If You Disable All Cookies:
- You may not be able to log in to your account
- Website features may not work properly
- You'll need to re-enter information frequently
- Some services may be unavailable
If You Disable Only Marketing Cookies:
- Core website functionality will remain intact
- You'll still see ads, but they won't be personalized
- Your privacy will be enhanced
- We'll have less data for service improvements
Cookie Retention Periods
Different types of cookies are retained for different periods:
| Cookie Type | Retention Period | Purpose |
|---|---|---|
| Session Cookies | Until browser is closed | Temporary session management |
| Authentication Cookies | 30 days | Keep you logged in |
| Preference Cookies | 12 months | Remember your settings |
| Analytics Cookies | 24 months | Website performance analysis |
| Marketing Cookies | 13 months | Personalized advertising |
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update the policy, we will:
- Update the "Last updated" date at the top of this page
- Notify you through our website or by email for significant changes
- Request renewed consent where legally required
- Maintain previous versions for reference
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and your options for managing them.
Contact Us About Cookies
Questions or Concerns?
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@verifynow.co.za
Data Protection Officer: dpo@verifynow.co.za
Address: Verify Now (Pty) Ltd, Cape Town, South Africa
Website Contact Form: verifynow.co.za/contact
Your Rights Under POPIA
Under South Africa's Protection of Personal Information Act (POPIA), you have rights regarding how your personal information (including data collected through cookies) is processed:
- Right to know what personal information we collect and how it's used
- Right to access your personal information
- Right to correct inaccurate personal information
- Right to delete your personal information (with certain exceptions)
- Right to object to processing for direct marketing
- Right to withdraw consent where processing is based on consent
Policy Effective Date
This Cookie Policy is effective from January 12, 2026. Your continued use of our website after this date constitutes acceptance of this policy and our use of cookies as described herein.